Hello!! Thank you for visiting my little shop, I hope everything is going smoothly. Thank you for your patience and your understanding, I will do my best to make sure everything lives up to your expectations! ᕦʕ •ᴥ•ʔᕤ
PRE-ORDER -- Pre-order items are not produced yet and will take longer to reach your house! Please refer to the timeline page for updates.
SHIPPING -- I ship from France, internationally. → Please make sure your country isn't suspended by the national postal service before placing your order!
ADDRESS CHANGES -- If you were to change address between the moment you order and the moment the items are ready to be shipped, please get in touch with me! Updates will be published on social media and sent by email for the deadline to modify your address.
TAXES -- Orders placed from outside of the EU may be submitted to import taxes upon reception, which the customer is responsible for paying. No refund will be given if the package is returned to me as 'unclaimed' or 'decline to pay taxes'.
REFUNDS -- I will not be able to offer refunds after 10 days before the end of the pre-orders period. Please get in contact before filing a claim with your payment processing platform!
RETURNS -- I will not be able to accept returns once the package has reached you.
/!\ FOR THOSE WHO WILL BE ATTENDING CONS WHERE I'M TABLING THIS YEAR -- Unfortunately, I cannot offer a "buy now and pick up in person later" option . The catalogue will be the same however, even though I can't guarantee nor anticipate how stocks will go. If there's one item you really want though, you can contact me directly so I know to put a few aside!
I will be at:
⁕ Paris City Pop, with Thi (Paris, 24th & 25th of May)
⁕ Japan Touch Haru, with Seleniiium_ and Burakushii (Lyon, 17th & 18th of May)
⁕ (pending approval) Y/CON Summer Party, with Seleniiium_ and Burakushii (Lyon, 17th & 18th of May, yes it is the same city and same weekend)
OTHERS --
-- Packages returned to me due to a wrong address will incur additional shipping fees to be sent back.
-- I try my best to pack every order with the utmost care, however some packages might get damaged while being handled by the carrier. I unfortunately cannot afford to refund these, and would recommend getting in touch with the carrier directly to claim a refund.
-- If you notice an issue with your order (missing or wrong item), please contact me!
Should any doubt or question persist, please feel free to reach out to me using the 'contact' tab, or via social media on Bluesky or Tumblr, my @ is pocketwei!
⁕ Thank you for reading & happy shopping (: